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About Cardinal Point Enterprises

We're an IT services firm built on a simple premise: businesses deserve technology that works and a partner who answers the phone.

Our story

Founded because "we'll look into it" isn't an answer

Cardinal Point Enterprises was started by technologists who had spent years watching capable businesses held back by unreliable IT support — slow tickets, surprise invoices, and providers who disappeared when something genuinely broke.

We built the alternative we wanted to hire: flat-rate pricing so support never costs extra, named engineers who learn your environment, and security included in every plan rather than sold to you after an incident.

Today we support businesses across professional services, healthcare, construction, and finance — organizations where downtime has a dollar figure attached and compliance isn't optional.

  • Accountability. If it touches your technology, it's our problem to solve.
  • Plain language. No jargon used to justify an invoice.
  • Proactive by default. We'd rather prevent the ticket than close it fast.
  • Security first. Every plan includes real protection, not a checkbox.
  • Earn it monthly. Month-to-month agreements after the initial term.
< 15 minAverage response time
24/7/365Monitoring & alerting
99.9%Uptime target
1 flat rateNo surprise invoices
Certifications & partners

Credentials behind the work

Replace these with your actual partner tiers and technician certifications before launch.

Microsoft Partner CompTIA Security+ CISSP on staff Cisco Certified SonicWall / Fortinet Datto Partner SOC 2 aligned processes HIPAA trained

Let's find out what's actually broken

A free assessment takes about an hour and ends with a written summary of your risks — yours to keep, whether or not you hire us.